Shipping policy

Delivery Time = Processing Time + Shipping Time

We maintain a processing time of 1–3 business days (Monday to Friday). Orders placed before 5:00 PM (GMT-05:00 / EST – Toronto Time) will begin processing the very same day. All products undergo a brief processing period before they are dispatched.

After processing, the average shipping time is 4–7 business days. In total, you can expect an estimated delivery time of 5–10 business days from the moment your order is placed.

Delays

During periods of unexpected high volume, delivery may take slightly longer than usual. We make every effort to process orders as quickly as possible and appreciate your understanding should any delays occur. We will keep you updated and always strive to keep delays to an absolute minimum.

Shipping Carriers

For the delivery of our orders, we partner with reliable and trusted carriers such as Canada Post, UPS, and FedEx. Thanks to these partnerships, you benefit from secure delivery and real-time tracking information to easily follow your package every step of the way.

Shipping Perks & Options

To make your shopping experience as seamless as possible, we offer several benefits. For orders over a certain amount, you will qualify for free shipping. Additionally, we offer insured shipping, which includes priority handling, for a small additional fee. This ensures your order is handled with the utmost care.

Tracking

Every order includes tracking, allowing you to follow the progress of your package closely from the moment it is shipped until it is delivered to your doorstep.

Customer Service